The health and safety of Chickasaws, employees and patrons is our main priority. As the coronavirus, or COVID-19, spreads globally and cases rise in the U.S., some Chickasaw Nation events, classes, facilities, etc., will be postponed, closed or canceled out of an abundance of caution. 

For more information regarding the coronavirus as it relates to the Chickasaw Nation, please visit our information pages below. We will continue to update these pages regularly as the situation progresses. Thank you for your understanding during this time.

Services > Virtual Medical Visit - (COVID-19)

Virtual Medical Visit - (COVID-19)


Out of an abundance of caution and to mitigate the spread of the coronavirus, or COVID-19, certain Chickasaw Nation events, classes, facilities, etc., will be postponed, canceled or closed. For a complete list of postponements, cancelations or closures, visit the COVID-19 INFORMATION page. We will continue to update the list as the situation progresses.

Virtual medical visits enable convenient health care access to patients who may be at risk for COVID-19 infection. Virtual medical visits continue to be available to patients who are not able to travel to the provider for specific non-life-threatening injuries or ailments.

Patients with minor symptoms can access health care through internet-based technology. Use the Chickasaw Nation Virtual Medical Visit service for access to physician appointments from the comfort of your home, office or wherever you are.

Using the Mend app, virtual visits offer a web-based audio/video telecommunication physician-patient appointment service available to patients with certain symptoms.


To qualify for virtual medical visit related to COVID-19 patients must satisfy all the following prerequisites:

If you are experiencing shortness of breath, seek medical care immediately.

  • Live in Oklahoma
  • Have an active chart at any Chickasaw Nation Department of Health Facility
  • Have one or more symptoms or conditions seen in COVID-19 infection:
    • Fevers
    • Cough
    • Exposure to someone with COVID-19 or travel in areas with sustained community spread
  • Traditional/virtual visits are still available for the following:
    • Rashes
    • Sinus pressure
    • Sprains and strains

Other Information

Hours of operation
8 a.m.-10 p.m.
Seven days a week

Patient Step-by-Step for Service

  • Patient calls the virtual visit number at (580) 272-2776 or (866) 610-7776
  • Patient answers eligibility and triage questions prior to their visit
  • Qualifying patients will receive an email or text link to the MEND app to download for an appointment
  • Patient/provider appointment occurs via mobile device or computer for diagnosis and treatment
  • If medications are needed, each of our pharmacy locations have convenient drive-thru lanes and offer mail services for noncontrolled prescriptions

Special Conditions for Service

  • Visits are only available for certain medical concerns
  • Refills of your prescriptions are NOT part of the virtual visit service
  • Patients must have data or be connected to the internet from their device

Service Area


This service is available both inside and outside the Chickasaw Nation's boundaries

Contact Information

(866) 610-7776

(866) 610-7776


Chickasaw Nation Medical Center
1921 Stonecipher Blvd.
Ada, Oklahoma 74820

(580) 436-3980