The health and safety of Chickasaws, employees and patrons is our main priority. As the coronavirus, or COVID-19, spreads globally and cases rise in the U.S., some Chickasaw Nation events, classes, facilities, etc., will be postponed, closed or canceled out of an abundance of caution. 

For more information regarding the coronavirus as it relates to the Chickasaw Nation, please visit our information pages below. We will continue to update these pages regularly as the situation progresses. Thank you for your understanding during this time.

Our Nation > Community > COVID-19 > Chickasaw Nation Department of Health Visitor Policy

Chickasaw Nation Department of Health Visitor Policy

Chickasaw Nation Department of Health Visitors Policy
Updated June 8, 2020

The Chickasaw Nation Department of Health (CNDH) has adopted leading industry protocols to enact the highest quality and safety standards to keep our patients, co-workers and visitors safe while on our campuses. Although CNDH still encourages limited visitation to keep social interaction at a minimum, the Chickasaw Nation Medical Center (CNMC) and CNDH clinics have revised their visitation policies and campus guidelines in certain areas.

We appreciate your patience and understanding as our protocols evolve to fit the most up-to-date information. Our ultimate goal is to maintain a safe environment for our patients and staff.

Patient and Patient Representative Guidelines 

  • Patients receiving inpatient care may designate one patient representative (support person) per room/stay. Inpatient visiting hours are 8 a.m.–5:30 p.m. This includes surgical and OR patients. 
  • Emergency department patients may be accompanied by one patient representative (support person). Representatives will not be allowed in the triage area unless the patient is under the age of 18.   
  • Women’s/OB unit patients may designate one patient representative (support person) per room/stay. Laboring mother’s support person may have 24-hour access to provide infant care. Overnight patient representatives will be tested for COVID-19.
  • Admitted pediatric patients are required to have one designated patient representative with the patient at all times. Overnight patient representatives will be tested for COVID-19.
  • Infusion patients may not have a patient representative (support person) with them for infusion appointments due to space constraints and the inability to make responsible distancing possible; however, one patient representative may accompany infusion patients for consults and follow-up appointments. 
  • Outpatient clinic patients may be accompanied by one patient representative (support person) when necessary. This restriction does not prevent patients from having interpreters, medical decision-makers or others necessary to receive medical care present at their appointment. 
  • All patient representatives must be ages 18 and older.

Children at Chickasaw Nation Department of Health Facilities

  • Due to the risk of exposure of COVID-19, bringing children to the medical center or health clinics is not recommended, unless the child has an appointment or is seeking medical care.
  • We understand that arranging child care at this time is challenging for our citizens and patients. If you are unable to arrange child care during your visit, children will be permitted entry to the building after receiving a COVID-19 screening and are required to wear a mask. Children two years old and under are not required to wear a mask.
  • If you choose to bring your child into a health care facility, you are accepting all risk of your child’s possible exposure to COVID-19. 

CNDH Campus Guidelines 

  • All individuals entering the CNDH campuses will be screened for symptoms upon arrival. Employees and patient representatives are required to wear face masks at all times.
  • Patient representatives are encouraged to bring their own masks, practice proper hand hygiene and responsible distancing in all areas of CNDH facilities.
  • Okchamali’s CafĂ© is open. Customers must practice responsible distancing while ordering or waiting in line. All guests are asked to wear a mask until they begin eating.
  • Valet services remain suspended until further notice due to inability to practice responsible distancing. Risks of possible exposure in multiple uncontrolled settings are high due to close contact with people in and out of vehicles and exposure to high-touch surface areas in customer vehicles.
  • Elevator use at all CNDH facilities is restricted to four individuals at one time. 
  • Furniture is spaced at appropriate distances throughout all health facilities. Individuals are asked not to move the furniture or congregate in groups in common areas. 
  • CNDH will continue to maintain rigorous cleaning protocols at all locations. 
  • Young children may also accompany parents/guardians if childcare is not available. Children under the age of two are not required to wear face masks.

Clinic and Hospital Screening Policy

CNDH has implemented a new screening policy at all clinics and hospitals to protect our patients while meeting the needs of our communities. Patients and visitors will be asked screening questions provided by infection prevention and have their temperature taken.

  • Patients who have a fever (100.4+) or any other symptom designated by infection prevention will be asked to wear a face mask for the duration of their visit.
  • Visitors who screen positive for having potential COVID-19 symptoms will be asked to remain outside the clinic or hospital unless they are necessary to assist the patient or care for children when no other child care options are available. They will also be asked to wear a mask for the duration of their visit.